From Fieldpoint Service Applications, Inc in Oakville, Ontario Canada is Alert Service Software

 

It takes the premise that internal company communication is either excellent or non existence depending on if you are getting the information you require from others within your organisation, this is not the case when using Alert Software. Through Alert Software it is always exceptional, this is due to the fact that the data is taken and integrated bi-directional to the same customer tables in Alert technician scheduling Software.

 

It is this table that allows you the chance to work with your data in a new way and to get more from it. Based around the idea of getting the most out of your data it allows for several new ways in which to track it including Alert Incidents which enhances logging trouble tickets. The logging also continues into any requests down to the smallest of details including phone calls. It is the attention to detail that Alert Software delivers, allowing your Dynamics CRM database to achieve results more normally associated with an ERP system including scheduling and task collection to increase the effectiveness of control projects.

 

The add-on works by providing centralised data, which can then be worked on through its integration with Outlook, this means that users have the opportunity to see and to edit fields such as appointments and contact records through Outlook and consequently requires no end user training. The continual use of Outlook allows for a disconnected update for professional services time capture for field service with Dynamics CRM implementations, and this is improved upon even further with the add-on for financial integration to Microsoft Dynamics GP and QuickBooks.

 

The use of further integration as well as the chance for end users to have the chance to make offline update through Outlook make for a fast and efficient system which gets the most out of every piece of data you are tracking. For those who have Windows Enabled Mobile Phones the ability to get more from your data is exemplified by the opportunity to complete more field data including the capture even of a signature.

 

The system is easy to use, and the development is simple to work with for all end users, its design, allowing you to capture and use the data captured to improve all aspects of workflow through Dynamics CRM.

 

It also allows for a centralised position of resource scheduling to be split through separate modules within the add-on to create a simplified format for your data, and by Alert using Microsoft‘s advanced .NET technology it has the advantages of allowing the updating and development to be simple.